Our services supply two Houses in London

Our Values

Our REAL values reflect the core values and principles of both Houses and are:

Respect

  • We will show respect for the constitutional importance and dignity of Parliament, serving both Houses, Members & Peers, staff and the public with honesty, probity and political impartiality
  • We will listen to the views and value the contributions and skills of others
  • We value a co-operative approach, based on mutual support, trust and good team working

Excellence & Professional integrity

  • We strive for excellence, effectiveness, efficiency, and accuracy, remaining always open minded on the prospects for better ways of delivering our services.
  • We seek to be innovative and responsive to changing requirements and to be outward looking.

Accountability

  • We will take responsibility for our performance and focus on continuous improvement
  • We will be committed to obtaining value for money.
  • We will be enthusiastic and committed to delivering a good service

Learning & Fairness

  • We are committed to maximising personal development of staff, to valuing diversity, and the contribution of all individuals, and to equality of opportunity
  • We will deal fairly and honestly with each other at all times

Valuing Diversity, Equality and Fairness…